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Operations

Chief of Staff / Operations & Strategy

This role sits next to the founder and helps turn a large surface area — product, partnerships, hiring, grants, legal prep and merchant readiness — into a workable weekly operating system.

Toronto / remote-friendly (Canada)·Flexible; high-ownership

Responsibilities

What you will own

  • Maintain company records and compliance tracking
  • Coordinate with accountant, lawyer and payroll providers
  • Track grants and funding programs
  • Follow up with team members on open tasks and commitments
  • Manage important emails and documents
  • Track deadlines and maintain the company calendar
  • Prepare a short daily CEO update
  • Build and run weekly operating cadence, priorities and follow-ups
  • Coordinate partner, merchant-readiness and hiring workstreams
  • Maintain clean documentation, trackers and decision logs

Success

What good looks like

  • Leadership always knows the top priorities, owners and deadlines
  • Company records, compliance and filings stay current
  • Accountant, lawyer and payroll coordination never drops
  • Open loops are tracked with clear next actions

Requirements

  • Strong written communication in English
  • Comfort with ambiguity and early-stage pace
  • Proven ability to organize multi-threaded work
  • Proficiency with spreadsheets and structured documentation
  • Discretion with confidential company information

Nice to have

  • BBA / BCom or equivalent experience
  • Operations, management, accounting or finance background
  • 1–3 years in admin, operations, coordination or a startup
  • Basic familiarity with HR, business law or compliance

Compensation status

Currently unpaid unless otherwise stated in writing. Future salary and/or equity would require a separate written arrangement after funding or revenue.

Reporting: Reports to Mohammed Hafeji, Founder & CEO

Application process

  1. 1. Submit the multi-step application with resume
  2. 2. Internal review
  3. 3. Structured conversation if there is a fit
  4. 4. Written clarity on scope and compensation status before any start

Full application is multi-step with early-stage acknowledgement checkboxes. Resume upload is private.

Start application

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